NSTAR Responds to Tropical Storm Irene

This is the latest information available as of 11am. The next update will be at 2pm, or sooner if conditions warrant.

Right now about 200,000 NSTAR customers are without power.  The outages are widely scattered, with more than half being on the South Shore, in Greater New Bedford, and on Cape Cod.

Crews will continue working around the clock until all customers are restored; concentrating first on making the repairs that will benefit the largest number of customers. Due to the extent of the damage and the large number of customers affected, many NSTAR customers currently without power could be out for several days.

We encourage customers whose electric service is affected to report it by calling us at 800-592-2000. And, as always, stay away from all down wires and to report them to us and local emergency officials.

This is the latest information available as of 11 a.m. The next update will be at 2 p.m., or sooner if conditions warrant.

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